Contact Us
We’ve answered many common questions throughout our website for shoppers, consignors, and vendors—so take a moment to look around, you might find exactly what you need! But if you still have questions or need a little extra help, we’re happy to hear from you.
Here’s how to get in touch!
Frequently Asked Questions
Our No-Show Policy applies to consignors who register but fail to show up for their drop-off appointment and do not participate in two consecutive sales.
We completely understand that plans can change! If you need to cancel your registration, please let us know as soon as possible via phone, email, or Facebook message.
As we get closer to the sale, we limit the number of consignor spots and often have a waiting list. Not showing up without notice takes away the opportunity for others who are eager to participate.
Thank you for your understanding and cooperation in helping us run a smooth and fair event for everyone involved.
Yes! Each sale requires a separate registration, whether you're consigning or joining the Kids Crew. If you participated in the spring sale, you’ll still need to register again for the fall sale. Registering for each event helps us plan properly and ensures you're included in all communications and scheduling.
Competitively price your items to sell. What would you pay? Normally 25-30% of retail is a good general figure to go by. Keep in mind that during these economic times retail stores are offering good deals. Our shoppers will be looking for GREAT deals. We’d rather give you a bigger check than a lot of unsold items. More suggestions are provided on the "Consignor Guidelines" page.
Great question! This is why we strongly encourage writing clear descriptions on your tags—especially for multi-piece toys or items with accessories. Descriptions help us match lost tags to items that may have been separated during the sale.
If we’re unable to confidently match a tag to an item, it will not be sold. Instead, those items will be placed on the Lost & Found table and can be recovered during consignor pick-up.
Taking the time to label your items thoroughly helps ensure they stay together—and sell!
Kids Crew is an opportunity for consignors to earn early shopping perks ($50 value) and extra percentage of their consignor profits! Kids Crew workers help before, during, and after the sale in various areas, depending on what shift they sign up for. Positions are limited and go fast — sign up in your consignor account under the Kids Crew section. By joining the Crew, you’ll get:
30–60 minute early access to the presale ($50 Value)
5% more profit on your sold items
You can either pick up or donate your unsold items to ABC Kids, both options are available to select in your consignor account under the pick-up appointment section.
To Pick up your unsold items, select a pick-up time that works for you.
To Donate your unsold items to ABC Kids, select the "pick-up time" labeled "I WILL NOT BE PICKING UP MY ITEMS" (see image below).
We’ve got a tutorial that walks you through every single step — from registering to updating your contact info, creating tags to scheduling drop-off times, and more. Check out our step-by-step video guide here: https://shorturl.at/wJeoK.